Marketing Communications and Other Brand Communication Activities

The odd fact, is that as much as we all have been the targets of marketing communications for pretty much our entire lives, it’s but a select small percentage of the population who understand what it is and how it works. Those who have studied it, and make a living at it are called market communicators.

On the surface to the novice, it can all seem so simple. Marketing communications is simply communicating with potential clients or customers about whatever it is that you have to offer. The end goal of whatever it is that you’re communicating is to convert them from potential to actual clients and customers.

Look below the surface though and you’ll find that it has become an incredibly complex art/science and perhaps you may have already heard of subliminal advertising. This is a form of marketing communications that is done to transmit hidden messages to the public, and it can take a wide range of forms. Major corporations have been doing it for years.

Of course subliminal marketing communications is being done on the Internet as it has been on TV, and radio but one new genre of marketing communications confined exclusively to the Internet, is called mass interactive marketing communications. It’s been generating a huge buzz not only due to its effectiveness, but also because of the potential it holds.

The name interactive is the big giveaway that what it is, is actual two way interaction that allows the public to at least have the feel that they’re in actual communication with a marketer. Of course two way communications has been around ever since the first person filled his or her basket with something to sell, so in that respect it’s not a huge breakthrough.

What is a huge deal though, is that online interactive communications allows you to conduct simulated one on one communications with multitudes of people spread all over the globe, if that be the case. In fact you may have already ran across auto-responding emails and not even been aware of it. If they were professionally done that is.

Auto-responding email are a series of prewritten emails that are arranged to be sent out in a specific set order that ideally leads a person in a step by step fashion as close as possible to a sale or, “marketers end goal”. Now do keep in mind that this is nothing like spamming.

Rather well crafted auto-responding emails are produced and arranged in such as way that your recipient believes that they are “personally written” and sent. Preferably as a response to the last emails he or she sent. A four or five series of back and forth emails.

So the more one looks into marketing communications, the more fascinating it becomes, and as digital communications technology becomes more advanced, so too does this art/science. In the end though, it’s all is done for the same purpose, and that is to drive sales.

A Mid-Market Company Marketing Communications Audit Could Improve ROI

Whether you’re a B2C, B2B or nonprofit marketer, developing your new marketing and marketing communications plan is always a challenge. And today, despite some glimmers of improvement to the economy, the world in which you operate is probably still a precarious one.

As you move forward in your planning process, one of the difficult questions you face is how to allocate your precious resources – money, time and people – among the various disciplines under consideration – social media, traditional media, content marketing, PR and events – as well as what message to deliver across them

Maybe now is the time to consider an audit of your marketing communications program to determine what is and what isn’t working. Look before you leap!

Developing A New Marketing Communications Plan

If you haven’t recently (or ever) conducted a marketing communications audit, now is the ideal time to do so, before committing your already stretched resources. Like a financial audit, this process will provide an independent picture of your current actions; in this case, it will help you determine the strengths and weakness of your marketing program as a whole, as well as how each communication tactic and message does or does not contribute to your objectives and strategy.

This review should include a thorough analysis of all of your internal and external communications tactics, creative approach, media mix, subject matter, budgets and market research. Interviews with key personal may also be necessary.

Benefits Of A Marketing Communications Audit

An audit can go a long way toward helping you through your planning to maximize ROI. It can provide you with:

  1. An understanding of where improvement is needed in your outbound and inbound messaging, so that a more holistic approach can be developed;
  2. An understanding of what is registering with your customers, prospects and employees versus what they really want to know about your brand;
  3. Knowledge of the connects and disconnects of your current theming, graphics, tone and manner of all messaging across all media – both traditional and new;
  4. Help in determining what subject matter should be communicated and what messages should be minimized or eliminated;
  5. An improved budget allocation, resource distribution and media mix to maximize your marketing communications ROI.

The results of the audit will provide you with an actionable and coordinated road map of message and message delivery, media mix and spending allocation across traditional and new media communications tactics. It will also provide you with peace of mind, knowing that you’ve developed your plan with increased rigor and professionalism.

Marketing Communications Consultants Round Out Your Team

All B2C, B2B and nonprofit marketers face increasing scrutiny to prove the value of their programs, as well as to demonstrate improved ROI. As you face this scrutiny, one thing is certain – your constituents, be they customers, prospects or donors, know a lot about your brand well before beginning a dialogue with you, or meeting face to face, much less buying.

Having the skills, time and budgets to build favorable awareness of and attitudes toward your brand among these constituents in advance of buying is a significant challenge. If this strikes a chord, now may be the time to tap into established, experienced and media neutral consultants to help you with your marketing communications audit.

Select consultants with broad scope and senior level experience across industries and brands, who are willing to “”tell it like it is” so candor will flourish. This apolitical objectivity can be a significant value to the profitable improvements of your brand. So don’t go it alone.

What is Internet Marketing Communication?

There are a couple of reasons why internet marketing communication is important. It all depends on which aspect you are looking at if you would like a definitive answer to the question first you would have to decide on which point of view you are coming from.

From website consultants point of view, internet marketing communication is important because everyone needs to be on the same page and in tune with one another. A plan must be thoroughly that out and executed. To gain importance to your page or pages and authority of your site a tight web needs to be weaved. And this requires good internet marketing communication as any team of professionals need to have a good stable form of communication. Mostly to make sure the team is in sync and able to execute the plan thoroughly. If it is not you could create one of the best websites imagined and other than the handful of people you get to view it the rest of the world would not even know it existed. That wouldn’t be very profitable now, would it? Not to mention a huge waste of time effort and money.

Now to go on from and start looking at internet marketing communication from an SEO / Marketers point of view, on the other hand, is a whole different story. the communication in this field is usually structured more along the lines of what is and isn’t currently working. with the ever changing algorithms of various search engines, we need to stick together and stay on top of things. From one day to the next if internet marketing communication isn’t a priority it could really mean fail or succeed for a lot of us.

Which leads me to a webmasters point of view on internet marketing communication. All websites/webmasters have some sort of communication. Or at least should have. Even the big boys like Google or YouTube need to communicate with each other to see exactly what people are searching for. They even hire website consultants to help the interpret the information. How the interact with sites etc. Whether it is within their own network or with partners they are teamed up or just socialize with. It’s important for these guys to communicate to stay on top of their game just as anyone else in the field needs to do.

From pay per click marketing advertisers to SEO enthusiast around the world even to anyone involved in marketing, communication plays a key role in today’s Web 2.0.