A Mid-Market Company Marketing Communications Audit Could Improve ROI

Whether you’re a B2C, B2B or nonprofit marketer, developing your new marketing and marketing communications plan is always a challenge. And today, despite some glimmers of improvement to the economy, the world in which you operate is probably still a precarious one.

As you move forward in your planning process, one of the difficult questions you face is how to allocate your precious resources – money, time and people – among the various disciplines under consideration – social media, traditional media, content marketing, PR and events – as well as what message to deliver across them

Maybe now is the time to consider an audit of your marketing communications program to determine what is and what isn’t working. Look before you leap!

Developing A New Marketing Communications Plan

If you haven’t recently (or ever) conducted a marketing communications audit, now is the ideal time to do so, before committing your already stretched resources. Like a financial audit, this process will provide an independent picture of your current actions; in this case, it will help you determine the strengths and weakness of your marketing program as a whole, as well as how each communication tactic and message does or does not contribute to your objectives and strategy.

This review should include a thorough analysis of all of your internal and external communications tactics, creative approach, media mix, subject matter, budgets and market research. Interviews with key personal may also be necessary.

Benefits Of A Marketing Communications Audit

An audit can go a long way toward helping you through your planning to maximize ROI. It can provide you with:

  1. An understanding of where improvement is needed in your outbound and inbound messaging, so that a more holistic approach can be developed;
  2. An understanding of what is registering with your customers, prospects and employees versus what they really want to know about your brand;
  3. Knowledge of the connects and disconnects of your current theming, graphics, tone and manner of all messaging across all media – both traditional and new;
  4. Help in determining what subject matter should be communicated and what messages should be minimized or eliminated;
  5. An improved budget allocation, resource distribution and media mix to maximize your marketing communications ROI.

The results of the audit will provide you with an actionable and coordinated road map of message and message delivery, media mix and spending allocation across traditional and new media communications tactics. It will also provide you with peace of mind, knowing that you’ve developed your plan with increased rigor and professionalism.

Marketing Communications Consultants Round Out Your Team

All B2C, B2B and nonprofit marketers face increasing scrutiny to prove the value of their programs, as well as to demonstrate improved ROI. As you face this scrutiny, one thing is certain – your constituents, be they customers, prospects or donors, know a lot about your brand well before beginning a dialogue with you, or meeting face to face, much less buying.

Having the skills, time and budgets to build favorable awareness of and attitudes toward your brand among these constituents in advance of buying is a significant challenge. If this strikes a chord, now may be the time to tap into established, experienced and media neutral consultants to help you with your marketing communications audit.

Select consultants with broad scope and senior level experience across industries and brands, who are willing to “”tell it like it is” so candor will flourish. This apolitical objectivity can be a significant value to the profitable improvements of your brand. So don’t go it alone.